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Closed Monday, May 27

Optical scanning can simplify data collection from tests, surveys, and other types of observation. Respondents can record information directly on forms compatible with Scantron scanners, or the researcher can transfer hand-written data to machine-readable forms. In either case, the data can be scanned and stored in an electronic format suitable for analysis via Excel, SPSS, etc.

Multiple-choice exams completed on "bubble" sheets can be scored by BEST.

BEST charges for all scanning except course exams and course evaluations. Depending on the purpose and complexity of the project, there may be a charge for assistance in developing survey forms.

Scanning Room Hours

The regular scanning room hours are from 8:00 am to 5:00 pm. Extended hour are available during the end of semester rush. Please check the Home Page at those times for announcements regarding hours.

For any other information concerning the Scanning Room hours or services you may call (812) 855-3357.

Scanning Rates

The scanning of IU course and placement exams are provided at no cost to faculty and academic departments on the Bloomington campus. Certain scanning services have been determined to fall within recharge center guidelines as set forth by IU Financial Management Services/Cost Accounting and generally accepted accounting principles. These include:

  • Form sales
  • Scanning of paper multi-op course evaluations (Form Bs and Cs) for IU regional campuses
  • Scanning and analysis of assessments, surveys, and specialized reports for non-IU academic courses, conferences, events, and research/grants
  • Programming of new scannable forms as requested

These services will no longer be charged at an all-inclusive per sheet or per report amount. Consequently, these charges will now be based on the actual cost of forms, if provided by BEST, and the actual labor costs incurred by BEST staff to provide the requested services.

Additional inquiries may directed to James Stewart, Data Services Manager, Scanning Room.

Test Scoring & Data Analysis

Multiple-choice tests administered with machine-readable (bubble) answer sheets can be scored with BEST's high-speed optical scanner. Exams will be scanned using the DigitalDesk scoring program. Digitek and BOX are no longer being used.  Additional information about DigitalDesk, including a DigitalDesk User’s Manual, is available here.

Answer sheets should be dropped off at the BEST Scanning Room, Eigenmann Hall 324 West, 1900 East 10th Street, during regular business hours (Monday through Friday, 8:00 am to 5:00 pm). Instructors must complete a work request prior to scanning, which can be downloaded and printed in advance. Answer keys must have an X in the first four columns of the Name section of the answer sheet followed by the instructor’s last name. All information must be bubbled in. A sample answer key is here.

The original answer sheets may be sent back to the instructor or other designated individual via Campus Mail, or they may be picked up in person in our scanning room during regular business hours. If Campus Mail service is needed, a Campus Mail envelope must be addressed and included with the scanning work order. Alternate forms exams (which allows one answer key to be used for scoring up to four differently ordered forms) must clearly identify what version of alternate forms should be scanned.   

Once scoring has been completed, instructors and registered teaching assistants will receive an email indicating that the exam results are available for download at the DigitalDesk portal in One.IU. Statistical, roster, and student score reports as well as .csv files will be available. Instructors have the ability to correct answer keys and student response sheets remotely instead of bringing them back to BEST for rescoring. Answer sheets are usually processed within 24 hours or 1 business day after the work order and accompanying answer key(s)/sheets are delivered to the scanning room. A longer turn-around time should be expected during peak periods such as final exam week.

The 5-option NCS "General Purpose Answer Sheets" used by the DigitalDesk scoring program can be obtained through your department, or purchased from University Printing Services. BEST does not stock these answer sheets. All answer sheets must be marked with #2 pencils only – NO INK. There is no charge for scoring classroom tests.

Scanning room staff are available by telephone at (812) 855-3357 to answer questions and provide assistance with scanning.

Multi-Op Forms

Multi-Op is a course-instructor evaluation system used by many IUB departments. Instructors can select up to 35 items from a bank of 198 items, and include up to 15 self-written items. The Multi-Op Manual includes extended information about using this system, including:

  • An overview of the system
  • How to choose questions
  • Creating and ordering forms
  • Interpreting multi-op results

Getting Multi-Op Forms

Multi-Op standard forms, designed to apply to a broad range of disciplines and course types, and customized forms can be ordered at any time. However, all orders must be received before the last two weeks of classes each semester. Request Multi-Op forms using one of the following options:

Multi-Op Reports

Multi-Op users receive a report that tabulates responses to each item (other than open-ended questions.) The report also provides norms for comparison to a designated reference group and to IUB as a whole. BEST staff are available to consult with individual instructors or departments about appropriate course evaluation strategies, and interpreting evaluation reports.